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What is IMsupporting Live Chat Support Software?
IMsupporting is a live chat platform for websites and e-commerce stores.
By using our 100% web based software, you can add live chat support to your website and instantly start talking to your visitors in real time.
Offering 1-2-1 personal sales or support advice to either help drive new sales or to help retain current clients by offering excellent support.
Our platform can be found in use by all kinds of websites ranging from small business through to law enforcement.
Try our software FREE of charge.
How can IMsupporting help your business?
Convenient for your Customers.
By adding live support / live chat to your website, Your customers have a quick, easy to use tool that helps them engage with you and your staff.
Lower business expenses.
Lower your average interaction cost per customer by supporting multiple users at once via an affordable communication platform. Relieve strain on your traditional phone support systems and use your staff more efficiently.
Increase Sales & Conversions.
Live chat is a great way to help increase sales. Help confused users when they need sales advice. Assist users through from start to cart.
Customisable live chat system
Not only do you get a feature packed live chat software solution for your business that helps increase your sales and customer satisfaction.
You also have plenty of custom options to help integrate into your business website quickly and easily. You can use our WordPress plugin or simply paste the HTML into your website.
You can change the design and feel of the chat software window, add your own business logos and change the colours and text so it matches your own website design.
Fast, Live Support Software
Live Chat, Live Support can help increase sales by enabling you and your business to communicate with your website visitors in real-time over the internet.
Support your visitors 24×7 by using live chat software!
You wouldn’t let a visitor leave your shop without asking if you can help them? Why do the same online?
The IMsupporting live chat support platform is compatible with ANY WEBSITE, We have a range of plugins available for quick and simple addition to any website.
Our WordPress live chat plugin enables users to quickly add IMsupporting to their website. With Joomla, Blogger, Drupal, Weebly, Bigcommerce and many more plugins available, you can be assured that our software is compatible with your platform.
We have custom integration options also so if you don’t want to use a plugin or one isn’t available, you can quickly and easily install manually with our small code snippet.
Don’t Like Sharing?
At IMsupporting, we understand that shared live chat software services are not always the best for business applications.
Introducing the Dedicated Live Chat platform from IMsupporting.
Our dedicated live chat enables you to have your own chat platform. This platform is 100% separate to our shared platform so you don’t share resources with other companies.
Some Features of our dedicated Live Chat platform and hosting
- A server hosting location of your choice (Stick to a DC such as London, New York, China)
- Custom SSL Certificates and Custom domains if required.
- Bespoke changes to the software and custom integrations.
- Not shared with any other customer. 100% Dedicated to your business only.
- Support for much larger websites. Capable of 1000’s of operators.
- Scales with your business. As your business grows, we can grow with you. (Monthly fees may vary)
Plus so much more.