The LiveChat Alternative Built for the AI Era
Traditional chat platforms connect people. We connect solutions. Experience the only platform where human empathy meets an AI Agent capable of checking databases, sending quotes, and resolving issues—not just talking about them.
Evolution, Not Just Substitution
LiveChat defined the standard for the last decade. We're defining the standard for the next one.
Legacy Live Chat
Reactive Support
Operators wait for a "ping" and manually type responses. Speed depends entirely on human typing speed.
Siloed Data
Agents have to alt-tab between the chat window and your back-office systems to find answers.
Per-Agent Pricing
Costs skyrocket as you scale your team to handle volume.
IMsupporting Hybrid AI
Proactive Action
AI analyzes intent instantly. It can start workflows, capture leads, and verify users before an operator even joins.
Deep Integration (MCP)
Our agents connect directly to your SQL database or API. They "know" your stock levels and user status in real-time.
Efficiency Scaling
One human operator can supervise multiple AI conversations, stepping in only when high-level empathy is required.
Stop Switching Tabs.
Start Automating.
Your support team wastes hours everyday engaging in "data fetch quests".
With IMsupporting, you can configure Custom Tools (via Model Context Protocol ideas) that give the AI tailored access to your business logic.
Whether it's checking a shipping status, validating a serial number, or generating a return label—if your system can do it, our agent can do it.
- SQL Database Compatible
- REST API Integrations
- 24/7 Availability
Why Leading Brands Choose IMsupporting
In a crowded market of "live chat" tools, differentiation is key. Simplicity is great, but capability drives revenue. We designed IMsupporting for the CIO and Support Director who recognizes that AI is not just a chatbot—it's an infrastructure layer.
By combining robust real-time messaging with secure AI tool execution, we provide a unified interface for customer interaction. You get the polish of a premium chat widget with the power of a custom-built automation platform.
Upgrade Your Customer Conversations
See why businesses are moving from basic chat to Actionable Hybrid AI.