live chat support software features

Live chat software - FLASH sms.

 

Not only do you get live chat notifications via the admin console's visual display and by audio. You also have the option to enable
SMS notifications.

We will send an SMS to your phone as soon as a chat session comes through.

This is great if your not sitting at your PC or cant have audio enabled for any reason.

FLASH SMS's can also be used.
These messages are sent to your phone's screen directly. You dont even need to open the message.
This helps get the message to you even faster.

On most phones, Flash SMS's are not stored in your inbox once read. If you want to keep the messages after reading them, Please disable flash sms's in your phone options section.



Control & Administration   Live Chat and Messaging   Chat Monitoring
Design customisation   User is typing alerts / notifications   Realtime live monitoring
Multilingual chat   Live chat ban control   HTML5 geolocation
Unlimited live chat operators   Voice Input / Microphone Input   Webkit desktop notifications
Realtime visitor stats   Internal "Private" chat   Windows tray alerts
Your own ticketing system   Chat operator SoS button   Visitor geolocation
Chat SSL encryption   Live chat logs   Ban users
Admin panel themes   Visitor geo-location   Operator tagging
Canned messages / responses   Canned messages   Live chat idle detection
System Branding   Hyperlink highlighting   SMS Flash notifications
    Smiley / Emote support    
Offline access   SSL live chat encryption   Misc
Free offline message system   Live chat Idle detection   IPv6 ready live chat
Live chat callback form   On close , Email of chat logs.   SMS Flash notifications
  Foresight / Live chat sneak peek   Wordpress integration
        Blogger live chat integration
        Blogspot live chat integration
         
         

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