live chat software features

Live chat software - Free ticketing system.

 

You and your operators have full access to a ticketing system just for your business to use.
This system can be used to create a "call id" that you can pass on to your client so they can use it for reference later.

Multiple operators can update and control tickets.

 

While the ticketing system is basic,
We feel that it really does help the smaller business's out there that dont have ticketing avilable.



Control & Administration   Live Chat and Messaging   Chat Monitoring
Design customisation   User is typing alerts / notifications   Realtime live monitoring
Multilingual chat   Live chat ban control   HTML5 geolocation
Unlimited live chat operators   Voice Input / Microphone Input   Webkit desktop notifications
Realtime visitor stats   Internal "Private" chat   Visitor geolocation
Your own ticketing system   Chat operator SoS button   Ban users
Chat SSL encryption   Live chat logs   Operator tagging
Admin panel themes   Visitor geo-location   Live chat idle detection
Canned messages / responses   Canned messages   SMS Flash notifications
System Branding   Hyperlink highlighting    
    Smiley / Emote support   Misc
Offline access   SSL live chat encryption   IPv6 ready live chat
Free offline message system   Live chat Idle detection   SMS Flash notifications
Live chat callback form   On close , Email of chat logs.   Wordpress integration
  Foresight / Live chat sneak peek   Blogger live chat integration
        Blogspot live chat integration
         
         
         

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