live chat software features

Live chat software - Offline messages

 

With offline messaging, Your users can still send you questions that can be answered next time you login.

Inside the live chat console you have an Inbox that displays any messages sent to you while your offline.

You can even convert these into support tickets that can be actioned from the free ticket system.



Control & Administration   Live Chat and Messaging   Chat Monitoring
Design customisation   User is typing alerts / notifications   Realtime live monitoring
Multilingual chat   Live chat ban control   HTML5 geolocation
Unlimited live chat operators   Voice Input / Microphone Input   Webkit desktop notifications
Realtime visitor stats   Internal "Private" chat   Visitor geolocation
Your own ticketing system   Chat operator SoS button   Ban users
Chat SSL encryption   Live chat logs   Operator tagging
Admin panel themes   Visitor geo-location   Live chat idle detection
Canned messages / responses   Canned messages   SMS Flash notifications
System Branding   Hyperlink highlighting    
    Smiley / Emote support   Misc
Offline access   SSL live chat encryption   IPv6 ready live chat
Free offline message system   Live chat Idle detection   SMS Flash notifications
Live chat callback form   On close , Email of chat logs.   Wordpress integration
      Blogger live chat integration
        Blogspot live chat integration
         
         
         

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