Live chat software - Idle / Disconnect detection.

The admin console is able to detect when a user has been disconnected.
If they close the chat session without letting you know, A message will be displayed saying that have closed it.

This stops operators from waiting for a message that may never come.

If you feel the session has finished, You can remove it.
However, If the user comes back online. The "status" image next to their session will change to Online and the session can
be resumed.

Control & Administration	Live Chat and Messaging	Chat Monitoring
Design customisation	User is typing alerts / notifications	Realtime live monitoring
Multilingual chat	Live chat ban control	HTML5 geolocation
Unlimited live chat operators	Voice Input / Microphone Input	Webkit desktop notifications
Realtime visitor stats	Internal "Private" chat	Visitor geolocation
Your own ticketing system	Chat operator SoS button	Ban users
Chat SSL encryption	Live chat logs	Operator tagging
Admin panel themes	Visitor geo-location	Live chat idle detection
Canned messages / responses	Canned messages	SMS Flash notifications
System Branding	Hyperlink highlighting
	Smiley / Emote support	Misc
Offline access	SSL live chat encryption	IPv6 ready live chat
Free offline message system	Live chat Idle detection	SMS Flash notifications
Live chat callback form	On close , Email of chat logs.	Wordpress integration
	Foresight / Live chat sneak peek	Blogger live chat integration
		Blogspot live chat integration




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