Live chat software
IMsupporting is a remotely hosted live chat solution for Websites, Blogs, E-commerce websites and any online presence that has the requirement to chat to their clients or potential clients.
With "live chat" or "live support" software, You can install a small button into your website that your users can click on.
Once they click the button they can talk to you or one of your sales / support team in realtime on a 1-2-1 basis.
This helps increase customer satisfaction and potential sales.
We offer unlimited operator accounts for free ( you just pay the base subscription, Unlike other providers who charge per operator )
There are plenty of other features, Like visitor geo-location, Offline messaging, Multiple private operator only chat, SMS text alerts, A free ticketing system, Canned messages + much much more.
Click here to see our most popular live chat features.
The clever stuff
Imsupporting are the biggest live chat provider that supports only the web platform, We DONT have any downloadable software.
This means that the software is compatible with all operating systems and all browsers.
The IMsupporting system can interact with your desktop via the HTML5 notification system ( You can get a new chat request message popup on you screen even if you have the webbrowser hidden. )
We have SMS alerts built in, So if your not infront of your machine you can still be told when someone wants to talk + audio alerts.
Geo-location can track all your website visitors right down to their home town, You can then view your visitors on an interactive map to see where your users are coming from.
Installation of the live support software is very easy.
As soon as you have registered and logged into the admin system, Simply click Get Website Code then copy & paste the conde into your website.
Simple click "Go online" and start chatting to your users.
You can also customise the whole system that your visitors see, Change the welcome messages, The button text & your own custom image header above the chat.
Make it look your own.
If you have any questions, Please contact us anytime. We will be glad to help.
How the IMsupporting.com live chat software works.