IMsupporting Live Help System, Main Features
Most popular features incude:
| Control & Administration | Chat Monitoring | |||
| Design customisation | Realtime live monitoring | |||
| Multilingual | Ban users | |||
| Unlimited operators | Remove sessions | |||
| Realtime visitor stats | Idle detection | |||
| Your own ticketing system | Instant chat | |||
| Ban control | ||||
| Canned messages / responses | Offline access | |||
| Free offline message system | ||||
| Chatting / Talking | Callback form | |||
| Ban control | ||||
| Internal "Private" chat | ||||
| Operator SoS button | ||||
| Chat logs | ||||
| Visitor locale info | ||||
| Canned messages | ||||
| Hyperlink highlighting | ||||
| Smiley / Emote support | ||||
| Idle detection | ||||