Our Cookie Policy
What are Cookies?
Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).
Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.
Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits.
Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’)
IMsupporting use cookies for multiple reasons.
1) To help us track users who visit our website, This enables us to tailor the site to your needs.
2) To track user login details and to make our Live chat software work. You need cookies enabled to login to our live chat software. Without cookies, the software simply will not work.
Unfortuantly if you do not wish to have IMsupporting place cookies on your machine then you will not be able to use IMsupporting or our software.
What we DONT use them for.
We ONLY use cookies for basic visitor tracking and to help store your live chat settings.
We DO NOT use them for advertising reasons and we also do not use them to track you across multiple websites.
We do not store any personally identifiable data in the cookies and data stored is NOT passed on to 3rd parties or sold in any way.