IMsupporting Compare Live Chat Packages
We wont be beaten on price-vs-features, See below for a list of the most popular features.
| Feature | Pay-as-you-go | Small business | Medium Business | Large Business |
| Support operators / agents | 1 | 2 | 10 | 20* |
| Geolocation ( Visitor location on a map ) |  |
|
|
|
| SSL Encrypt your clients chat sessions. |  |
|
|
|
| INchat Geolocation | |
|
|
|
| Chat Credits included in package | |
|
|
|
| Chat Credits per day ( Reset midnight GMT ) | |
30 | 100 | 500 |
| Custom / Upload your own chat status images | |
|
|
|
| Remove IMsupporting branding | |
|
|
|
| Offline message to Helpdesk ticket converter | |
|
|
|
| Realtime website visitor monitoring | |
|
|
|
| Admin panel "Themes" | |
|
|
|
| Unlimited active operators | |
|
|
|
| Unlimited active chat sessions | |
|
|
|
| User is typing a message notification | |
|
|
|
| Custom / Branded login page | |
|
|
|
| Top Up Chat Credits | |
|
|
|
| Top Up SMS Credits | |
|
|
|
| Customise visitor chat screen header & images | |
|
|
|
| Ban Control ( IP Banning / Blocking ) | |
|
|
|
| Your own ticket / helpdesk system | |
|
|
|
| Unlimited canned messages / responses | |
|
|
|
| Visitor stats and information | |
|
|
|
| Idle detection | |
|
|
|
| SMS & TXT message alerts | |
|
|
|
| Dual operator chat & operator private chat | |
|
|
|
| Call for help / Operator SOS help | |
|
|
|
| Chat logs | |
|
|
|
| Smiley / Emote support | |
|
|
|
| Hyperlink highlighting | |
|
|
|
| Offline message system / Callback form | |
|
|
|
| Custom visitor chat screen text (Multilingual) | |
|
|
|
| Audio alerts | |
|
|
|
| HTML5 ( Google Chrome ) notifications | |
|
|
|
| Free integration support / assistance | |
|
|
|
| Free technical support | |
|
|
|
| No downloads | |
|
|
|
| Works on all operating systems | |
|
|
|
| Works on all graphical web-browsers | |
|
|
|
| Voice to text / Speech to text *Google chrome only | |
|
|
|
| Operator transfer | |
|
|
|
| Pause chat / Put client on hold | |
|
|
|
| Hide "Click to chat" / "Live chat button" when not online | |
|
|
|
| + Many Many More | ||||
* Contact our sales team if you wish to purchase the Corp package.
support@imsupporting.com - sales@imsupporting.com